Reputation Management

Reputation Management is an absolute necessity for automotive dealers in today’s viral world.   Good reviews are great, but bad reviews, oftentimes totally unjustified, can damage your reputation.  Consumer generated media such as blogs has amplified the public’s voice, making opinions – good or bad – easily communicated.

Our social.motive team has identified the top automotive dealer review sites.  Through a rigorous process we first build or claim a profile for you, then establish an elaborate notification system that alerts us to all reviews.  Positive reviews are posted to your blog, and subsequently to your Facebook and Twitter pages.  Negative reviews are sent to you for response.  To assist you with capturing positive reviews, we also provide an email with a link to your most valued review site for sales and service customers.  Positive reviews and ratings, as with the notification system, are posted to your blog and Facebook and Twitter pages.